Customer Support
Frequently Asked Questions
Everything you need to know about orders, delivery, returns and exchanges.
How long will my order take to arrive?
We offer free shipping on all eligible orders. Orders are generally delivered within 3–5 business days after dispatch. Delivery time may vary slightly depending on your location and courier service.
Can I return or exchange my product?
Yes. We offer a 7-day return/exchange window from the date of delivery. Returns or exchanges are accepted only for defective, damaged or incorrect products. A complete unboxing video is mandatory for every return or exchange request.
What if I receive a damaged or wrong product?
Please contact us within 7 days of delivery with your order number, photos/videos of the product and the complete opening/unboxing video. After verification, our team will confirm whether the product is eligible for an exchange or refund.
Can I cancel or change my order?
Please contact us as soon as possible if you want to cancel or modify your order. Once an order has been processed or dispatched, changes or cancellation may not be possible.
How can I contact Parthas Label?
You can contact our customer support team by phone or email. We will be happy to assist you with your order or any other queries.
Still Have Questions?
Our customer support team is here to help you.